e-Business-Formula Internet Marketing Discussion Forum

crassus · Joined: 26 Jun 2006 Posts: 19

Obviously, if consumer is the one who has to worry durrig an Ebay transaction. What happens to a seller if the buyer never sends the money, other than they relist the item (that they still have). The buyer, on the other hand, has to send away his/ her money, hoping that the person receiving the money has the decency to not pull out of the transaction and keep the money. Ebay has a few things they can do. As well there is charge if one seeks to reaquire money. Is Ebay really doing enough to protect the consumer? Should they not do more, like get credit card numbers, in order to charge people who decide to take the money and run?

Thumperfive · Joined: 27 Jun 2006 Posts: 70

it comes down to how much power you want to give eBay - as a seller I have to give my credit card to charge my fees there, but I'm not sure I want to giv ethem the power to start debiting me if there's a dispute!

Kevin Robb · Posted: Tue Jul 11, 2006 9:09 am Post subject:

I'm afraid that often we ask to much, commonly we expect others to cover off our own bad mistakes.

If you want to deal on eBay, I do regularly but the old adage applies, 'Buyer Beware"

Do your homework first, check out the sellers credentials, ask questions and try and eliminate the potential for disaster.

An little bit of prior preparation will pay dividends later.

Just my two cents.

Cheers Wink

Kevin Robb

crassus · Joined: 26 Jun 2006 Posts: 19

[quote="Thumperfive"]it comes down to how much power you want to give eBay - as a seller I have to give my credit card to charge my fees there, but I'm not sure I want to giv ethem the power to start debiting me if there's a dispute![/quote]

Yes, and you noted you are a seller. This is from the angle of the consumer. It is almost safe to say that not too many people are happy when a seller takes his/her money, and never sends the product.

Thumperfive · Joined: 27 Jun 2006 Posts: 70

but what if I'm a customer and the seller decides that the shipping is fifty bucks, not five and just rakes that out of my card without notifying me first?

not good..

crassus · Joined: 26 Jun 2006 Posts: 19

[quote="Thumperfive"]but what if I'm a customer and the seller decides that the shipping is fifty bucks, not five and just rakes that out of my card without notifying me first?

not good..[/quote]
Okay so you are are saying that the consumer gets fifty dollars taking out of his/her card for an undiscussed shipping cost??? No that would not be good. That is why the discussion here is, what can or should Ebay do to protect the consumer.

Thumperfive · Joined: 27 Jun 2006 Posts: 70

but whatever eBay can do is directly related to how much power you give them to access your personal details - they can delete you from their database, but that's about it unless you give them access to your credit card and other personal details!

telegraph.hill · Joined: 02 Jul 2006 Posts: 60 Location: Leeds, England.

[quote="Thumperfive"]but what if I'm a customer and the seller decides that the shipping is fifty bucks, not five and just rakes that out of my card without notifying me first?

not good..[/quote]

I sell quite a bit on eBay, and I quote an exact charge for UK postage and packing. If people from outside the UK want to bid, they contact me first with their location, and we agree the postage and packing charge, then they bid.